Raizes Library download and installation instructions

After purchasing a Raizes Library, you will receive a redemption code by email. You can also access your redemption code from your account.

If the email doesn’t appear in your inbox, please check your spam or junk folder.

You can also find your code by clicking the Access Content button in your order confirmation email.

  1. Copy your redemption code.
  2. Go to the ZAK Sound website here and log in (or create an account).
  3. Click Redeem Code and enter your code. This will add the library to your ZAK Sound account.

Next, download and install the Raizes Player.

Once installed, open the Raizes Player, login to your ZAK Sound account and click the refresh icon. Your new Raizes library will appear and be ready to download.

You can install a Raizes Library on up to three computers.

Click here for the Raizes Player manual.

If you are experiencing an issue with Raizes itself (rather than one of our packs), you will need to contact ZAK Sound directly. As the developers of the Raizes platform, they are best placed to assist you and help get everything running correctly.

When reaching out to ZAK Sound, please include your full system specifications along with any relevant details about the issue, including the steps you’ve already taken. This will help them diagnose and resolve the problem as efficiently as possible.

You can contact ZAK Sound directly using the link below.

support@zaksound.com